GENERAL CONDITIONS OF SALE AND USE

(Date of last update 07/01/2022)

Identification of the TERMIGNONI.STORE website, property of SPRL NUMERO UNO Limited Liability Company

Rue de la Recherche, 1/B-7503 FROYENNES (Belgium);

Tel: +32 069362270 - Fax: +32 069362279

Email: info@no-uno.com

Company number / VAT: BE 0844.183.575

These general conditions are intended to govern the contractual relations generated by any order made through the website www.termignoni.store.

NUMERO UNO reserves the right to adapt or modify these general conditions of sale at any time. In this case, only the general conditions of sale in force at the time of the order will then be applicable.

We invite users to send us their questions and comments regarding this website or to report any content they believe to be inaccurate.

Article 1 - Goods and services offered

The products and services offered are those of the www.termignoni.store website.

Each product is accompanied by a description allowing the customer to know before taking the final order the essential characteristics of the products. NUMERO UNO strives to present up-to-date information but makes no guarantee or commitment as to the accuracy, timeliness or completeness of the information provided.

Our products are offered as long as they are visible on the site www.termignoni.store and within the limits of available stocks. For non-stocked products, our offers are valid subject to availability from our suppliers.

In case of unavailability of product after placing the order, we will inform the customer.

The photographs and visuals of the products presented on the site are not contractual, the responsibility of the publisher of this site cannot be engaged if the characteristics of the objects differ from the visuals present on the site or if the latter are erroneous or incomplete.

Article 2 - Prices

The prices of our products are indicated in euros including all taxes (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs invoiced in addition and indicated before the validation of the order.

In the event of an order to a country other than Belgium, the customer becomes the importer of the product(s) concerned. Outside the EU, customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of the company NUMERO UNO sprl. They will be the responsibility of the customer and are his full responsibility, both in terms of declarations and payments to the competent authorities and bodies of the country. We advise the customer to inquire about these aspects with the local authorities.

All orders, whatever their origin, are payable in euros.

NUMERO UNO sprl reserves the right to modify its prices at any time, but undertakes to invoice the price in force at the time of validation of the order, subject to product availability on that date.

The products remain the property of NUMERO UNO sprl until full payment of the price.

Article 3 - Order

It is possible to order:

                      
On the Internet:   www.no-uno.com
                      
By phone at         +32 069 362 270
                      
Monday to Friday from 10 am to 6 pm except Friday 5 pm.

NUMERO UNO sprl reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, in the event of difficulty concerning the order received, after verification of the customer account. NUMERO UNO reserves the right to cancel any order from a customer who has caused any problem.

Any order appearing on the website www.termignoni.store requires consultation of these General Conditions of Sale / Use. Any order confirmation implies the full and entire adhesion of the customer to these general conditions of sale, without exception or reserve.

All the data provided and the recorded confirmation will constitute proof of the transaction. The customer declares to have perfect knowledge of it. The order confirmation will constitute signature and acceptance of the operations carried out. It is up to the customer to print or save it.

Article 4 - Customer account

All orders require the prior creation of a customer account. To do this, the customer will be asked to provide a certain amount of data in a customer file. The Internet user/customer undertakes to provide accurate information. This account will allow the customer to check his orders placed on the site and to track them.

The publisher cannot be held responsible for the disappearance of the data contained under the heading "customer account" following a fortuitous event, a technical breakdown or a case of force majeure.

The confidentiality of the information contained under the heading "my account" is guaranteed by the existence of a password which it is forbidden to transmit or communicate to a third party. Otherwise, the site cannot be held responsible for unauthorized access to a user's account.

The publisher reserves the exclusive right to delete the account of any customer who has violated these general conditions without this constituting damage for the excluded.

Article 5 - Payment

The fact of validating the order implies for the customer the obligation to pay the price indicated.

Payment for purchases is made by credit card using the secure PAYBOX/VERIFONE® system.

The card is debited only when the order is dispatched. In the event of split deliveries, only the products shipped are debited.

In the event that the order provides for the possibility of deferred payment, either by L.C.R not subject to acceptance, or by euro-debit or European direct debit, it is agreed that in the absence of payment of only one of the scheduled deadlines, all the sums remaining owed by the customer become immediately and automatically payable without formality or prior formal notice.

Any non-payment or dispute over the payment of an order may result in the suspension of any order in progress. In addition, any unpaid will oblige its author to bear, in addition to the bank charges incurred by NUMERO UNO sprl, a specific penalty invoiced in the amount of €20.00 excluding taxes per unpaid installment.

In the event of late payment for any reason whatsoever, the sums due shall automatically produce interest from the due date mentioned on the invoice, at the legal interest rate applied in Belgium until payment of all amounts due.

In addition, if the customer's failure makes it necessary to resort to contentious or judicial recovery, the customer must pay NUMERO UNO, in addition to the principal, interest, costs and accessories at his expense, an indemnity fixed at 15% of the principal amount including tax. of the debt, and this by way of conventional and fixed damages, not including the procedural indemnity.

Article 6 – Delivery

The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.

Packages are generally dispatched the same day the order is placed before 12 noon or within 2 days of receipt of payment. They are shipped via BPOST/DPD with a tracking number and delivered against signature. Whatever the delivery method chosen, we can send, on request, a link to track the package online.

Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend grouping all items together in one order. We cannot combine two orders placed separately and shipping charges apply to each of them. The package is shipped at the customer's own risk, but special attention is paid to fragile items. Box sizes are appropriate and items are properly protected.

In the event of deliveries by a carrier, the company NUMERO UNO sprl cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several appointment proposals.

ATTENTION: We invite the customer to check the external appearance of the package (for example, if it has been opened or seems to have been; if it has been repackaged by the carrier; if it has been deformed, damaged, wet or has traces of liquid). In one of these cases, the customer must check the contents of the package in the presence of the delivery person before any signature. If the customer is refused this verification or if the products are missing or damaged, the package must not be accepted.

If the customer takes possession of the package, nor claim to our carriers will be possible. The risks of loss or damage to the products are then transferred to him.

Article 7 - Withdrawal (only in Europe)

In accordance with europeans legal and regulatory provisions, the european private customer has a withdrawal period of 14 days from receipt of the products to exercise his right of withdrawal without having to justify reasons or pay a penalty.

Returns must be made in their original condition and complete (packaging, accessories, instructions). This right does not apply to products showing traces of assembly and/or whose assembly has not been carried out by a motorcycle professional. In this context, the responsibility of the customer is engaged. Any damage suffered by the product on this occasion is likely to defeat the right of withdrawal.

Return costs are the responsibility of the customer.

In the event of exercise of the right of withdrawal, the company NUMERO UNO sprl will reimburse the sums paid, within 14 days of notification of the request and via the same means of payment as that used when ordering.

EXCEPTIONS TO THE EUROPEAN RIGHT OF WITHDRAWAL

In accordance with legal and regulatory provisions, the right of withdrawal does not apply to:

  • non european customers
  • to professionals
  • The provision of services fully performed before the end of the withdrawal period and the performance of which has begun after the consumer's express prior agreement and express waiver of his right of withdrawal.
  • The supply of goods made to the consumer's specifications or clearly personalized.
  • The supply of goods which, after being delivered and by their nature, are inseparably mixed with other items;
  • The supply of audio/video recordings or computer software when unsealed by the consumer after delivery.
  • The supply of digital content not provided on a material medium, the execution of which has begun after the consumer's prior express agreement and express waiver of his right of withdrawal.

Article 8 - Warranty

All products benefit from the legal guarantee of conformity. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded.

Any product that has been modified will not be warranted.

The products must be returned in the original state in which they were received with all the elements (accessories, packaging, instructions, etc.). Shipping costs will be reimbursed on the basis of the invoiced rate and return costs will be reimbursed on presentation of receipts.

The warranty is strictly limited to the replacement of parts recognized as defective. This varies in duration from manufacturer to manufacturer. The decision to use the warranty will be made by the manufacturer. The part will therefore be sent by us or directly by the customer to this manufacturer or importer who will have to justify his decision to make or not to make use of the guarantee. Exchange delays are also their responsibility. NUMERO UNO sprl cannot, under any circumstances, be held responsible for their decision.

The provisions of this article do not prevent the individual customer from benefiting from the right of withdrawal provided for in article 7.

Article 9 - Liability

The products offered comply with the European legislation in force. NUMERO UNO sprl cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is up to the customer to check with the local authorities the possibilities of importing or using the products or services he plans to order.

Furthermore, NUMERO UNO sprl cannot be held liable for damage resulting from improper use of the product purchased.

Finally, NUMERO UNO sprl cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses.

Article 10 - Applicable law in the event of disputes

The language of this contract is French. These conditions of sale are subject to Belgian law. All disputes fall under the exclusive jurisdiction of the courts within the jurisdiction of our head office.

Article 11 - Intellectual property

The content available on the www.no-uno.com or www.termignoni.store website is and remains the exclusive intellectual property of NUMERO UNO sprl. or its licensors. They are protected by copyright and other intellectual property rights. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site whether software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of NUMERO UNO sprl.

Article 12 - Personal data

These data are those that the user will have voluntarily recorded when answering questionnaires, creating a customer account, requesting information or placing an order. No personal information is transferred to third parties or used for unintended purposes.

In accordance with legal provisions, the user has a right of access, rectification and opposition to personal information and personal data that we may collect.